Terms & conditions
Acceptance of terms
By accessing and using the Alarm Expert Australia website (alarmexpert.com.au), you agree to be bound by these terms and conditions, our privacy policy, and all applicable Australian laws and regulations. If you do not agree with any of these terms, you must not use this website.
Alarm Expert Australia is operated by Xprogroup Pty Ltd (ABN 12 345 678 901), a company registered in New South Wales, Australia.
Account registration
You may create an account to access certain features of the website. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorised use.
We reserve the right to suspend or terminate accounts that violate these terms or are used for fraudulent purposes.
Pricing and payment
All prices on the website are displayed in Australian dollars (AUD) and are inclusive of GST unless otherwise stated. We make every effort to ensure pricing accuracy, but errors may occur. If we discover a pricing error after you have placed an order, we will contact you before processing the order.
Payment is required at the time of purchase. We accept Visa, Mastercard, Afterpay, Zip, and PayPal. All transactions are processed securely through our payment partners.
Orders and availability
An order confirmation email does not constitute acceptance of your order. We reserve the right to refuse or cancel any order for reasons including product availability, pricing errors, or suspected fraudulent activity.
Product availability is subject to change without notice. If an item becomes unavailable after you have placed an order, we will notify you and offer a full refund or suitable alternative.
Intellectual property
All content on this website — including text, images, logos, product descriptions, and software — is the property of Xprogroup Pty Ltd or its licensors and is protected by Australian and international copyright laws.
You may not reproduce, distribute, modify, or create derivative works from any content on this website without our prior written consent.
Limitation of liability
To the maximum extent permitted by Australian law, Alarm Expert Australia shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or purchase of products.
Nothing in these terms excludes or limits any consumer guarantee under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010) that cannot be excluded or limited by law.
Governing law
These terms are governed by the laws of New South Wales, Australia. Any disputes arising from these terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of New South Wales.
If any provision of these terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
Changes to these terms
We may update these terms from time to time. Changes will be posted on this page with an updated revision date. Your continued use of the website after changes are posted constitutes your acceptance of the revised terms.
We recommend reviewing these terms periodically to stay informed of any updates.